Introduction:During Heytea’s recent winter promotion, offline stores offered a free “HeyPet” sprinkle service for selected drinks, attracting many customers to visit. However, numerous patrons reported that the patterns turned out poorly formed, sparking skepticism. This article delves into the technical details of the sprinkle process, analyzes common reasons for failure, and provides practical tips to improve success rates.

During the winter limited-time campaign, in addition to launching themed merchandise, Heytea’s physical stores also provided an appealing hidden perk: free “HeyPet” pattern sprinkles on the whipped cream of selected drinks. Many customers specifically visited the stores just to collect these unique custom whipped cream designs.

Although this service was provided free of charge, it became a major focal point for many customers. Quite a few chose to pick up their orders in person, hoping to witness and capture these special drinks. On social media platforms, there were plenty of posts showcasing beautifully detailed works with clear patterns, making others eager to try the experience themselves.

However, reality often falls short of expectations. Many customers reported that the patterns on their actual drinks were often blurry or even completely unrecognizable. Some mentioned that the matcha powder on the whipped cream seemed to be randomly scattered, showing no discernible design, falling far short of the refined effect they had hoped for.

This situation has led to considerable skepticism, with some customers believing that staff may have done the job carelessly or without proper effort. In response to such criticism, frontline employees expressed their frustration, pointing out that what seems like a simple task actually involves a relatively high level of technical skill.

Based on observations of the process on-site, staff members are required to place a specialized sprinkle sheet on top of the completed drink, then gently shake matcha powder onto it before removing the sheet. Although the process may appear straightforward, each step significantly affects the final outcome. The distance between the sprinkle sheet and the whipped cream, the angle of tilt, and the amount of matcha powder applied are all crucial factors determining the clarity of the pattern.

Staff further revealed that the pet-themed patterns used in this campaign are more challenging to form compared to the traditional “Hey” character designs. These patterns feature more complex lines, requiring more precise control techniques. For less experienced staff members, even the slightest mishap can easily result in blurred patterns or distorted shapes.

This technical challenge means that even when staff do their best, minor mistakes can still lead to results that don’t meet expectations. Customers looking forward to beautifully crafted patterns should also understand the technical difficulty involved.

The above content is compiled by CoffeeHunters, a coffee news website.