Introduction:-yuan ice cup, it is recommended to visit stores during off-peak hours and choose locations with lower foot traffic. It’s also advisable to call ahead to confirm stock and pricing. Additionally, if staff are rude or push for bundled sales, consider providing feedback to the brand’s customer service to protect your own rights.

Honey Snow Ice Tea’s recently launched

Some consumers shared that when they asked about the ice cup at a store, staff cited a broken ice machine as an excuse, only to later be seen opening the ice machine to take ice. Others mentioned that as soon as they expressed interest in buying an ice cup, the staff would loudly announce it, drawing unwanted attention. Many also experienced long waits, receiving only half a cup of icy water or an actual mixture of ice and water—far from what was officially advertised.

Beyond service issues, the actual selling price also significantly deviated from the advertised

However, the conflict isn’t just coming from consumers—stores and distributors are also struggling with the

In more extreme cases, some consumers bought in bulk, scooping up dozens of cups at once, quickly depleting a store’s ice supply. One distributor revealed that when ice ran low, they had to purchase it externally, with market-priced ice costing as much as 4 yuan per jin—but that amount could only make about two ice cups. The resulting cost pressure is easy to imagine.

According to data previously released by the brand, the packaging costs for a single ice cup are also not negligible. The average costs for the cup, straw, and packaging bag are 0.3 yuan, 0.11 yuan, and 0.09 yuan respectively, totaling about 0.5 yuan—almost half of the income. If customers request additional items like straws, spoons, or insulated bags, the overall packaging material costs could climb to over 70% of the revenue.

On top of that, fixed expenses such as utilities, labor, and rent further eat into profits. For most distributors, the

Facing the storm of public opinion, Honey Snow Ice Tea issued a statement that same afternoon. While expressing gratitude for consumer support of the product, the brand also publicly apologized for issues like poor service. However, the brand has not announced the removal of the

For consumers looking to buy the

The above content is compiled by CoffeeHunters, a coffee news website.